Oakline Containers (“Company,” “we,” “our,” or “us”) operates oaklinecontainers.com and sells shipping containers and container-related products, including refrigerated containers, dry storage containers, office containers, insulated containers, and container accessories. These Terms and Conditions govern your use of our website and your purchase of products from us.
Please read these Terms carefully before using our website or placing an order. They explain what you can expect from us and what we expect from you. If you have questions before ordering, please contact us using the details at the end of this page.
Acceptance of These Terms
By accessing our website, requesting a quote, or placing an order, you agree to be bound by these Terms. If you do not agree with them, please do not use our website or place an order with us. If you are entering into an agreement on behalf of a company or another organization, you confirm that you have the authority to do so.
Eligibility
Our website and products are intended for adults and for business, commercial, and industrial use. By placing an order, you confirm that you are legally able to enter into a binding contract and that the information you provide to us is accurate and complete.
Website Use
We provide our website to help you learn about our products, request information, and place orders. You agree to use the website only for lawful purposes and in a way that does not interfere with its normal operation or with anyone else’s use of it.
You agree not to:
- Use the website in any way that breaches applicable law or regulation.
- Attempt to gain unauthorized access to any part of the website, our systems, or our data.
- Introduce viruses, malicious code, or any other harmful technology.
- Copy, scrape, or reproduce substantial parts of the website without our written permission.
- Use automated tools to place orders, obtain quotes, or gather information from the website without our consent.
- Misrepresent your identity or your affiliation with any person or organization.
We may suspend or restrict access to our website where we believe it is necessary to protect our business, our customers, or the integrity of the site.
Products and Product Information
We sell new and used shipping containers and related products. Container condition, configuration, dimensions, features, and availability are described in the product information and quotation materials we provide. Because shipping containers are large, previously used industrial items in many cases, minor variations in appearance, markings, surface wear, and cosmetic condition are normal and do not affect structural suitability.
We describe our products as accurately as we reasonably can. Photographs, diagrams, and measurements are provided for illustration and general guidance. Small differences between a photograph and the delivered container may occur, particularly where containers have been used or repainted. Where a specific condition grade, specification, or feature is important to you, please confirm it with us before ordering so that we can document it clearly.
Pricing and Taxes
Prices for our products are set out in the quotation or order documentation we provide. Prices may change without notice, and any price quoted is valid only for the period stated in that quotation. Unless we state otherwise in writing, prices do not include delivery, site preparation, permits, crane service, or other services that may be required at your location.
Any applicable sales, use, or similar taxes will be calculated and applied to your order in accordance with the requirements that apply to your transaction. Where you are responsible for reporting taxes in your own jurisdiction, you agree to do so.
Orders and Order Acceptance
Submitting an order or accepting a quotation does not automatically create a binding contract. An order becomes binding when we confirm it in writing, or when we begin processing it with your agreement, whichever occurs first. We may decline an order where a product is unavailable, where we cannot verify the information provided, where delivery to the location is not practical or safe, or where we identify a pricing or listing error.
If we decline an order after payment has been received, we will refund the amount paid for that order using the same method used to make the payment, unless we agree otherwise with you.
Payments
Payment terms for your order will be confirmed during the order process and will be set out in the documentation we provide. We must receive the payment required by those terms before we release an order for delivery or collection. Where payment is made through a third-party payment processor, that processor’s own terms and policies apply to the payment transaction.
You confirm that any payment method you use is yours or that you are authorized to use it. If a payment is reversed, declined, or charged back, we may suspend or cancel the affected order and recover any amounts owed to us.
Shipping and Delivery
Delivery arrangements, delivery areas, requirements at the delivery location, and any related charges are confirmed with you during the order process and may be described in more detail in our shipping information. Delivery timelines are estimates unless we expressly state otherwise in writing, and they may be affected by carrier scheduling, weather, road conditions, site access, and other circumstances outside our control.
Where we arrange delivery, the ability to complete it depends on the delivery location being reasonably accessible and suitable. You are responsible for providing accurate delivery information and for making sure the site is ready to receive the container. If delivery cannot be completed because the site is not accessible, not ready, or not as described, additional charges or a further delivery attempt may be required.
Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are handled in accordance with the terms provided with your order and any applicable policy we publish. Because shipping containers and related products are large, specialized items, and because customized, modified, and special-order products are prepared to your requirements, not every order can be returned or cancelled once processing has begun.
If you wish to cancel an order or return a product, please contact us as soon as possible so that we can confirm what is possible for your specific order and explain any consequences that apply. Where a product arrives damaged or does not match the specification we confirmed with you, please notify us promptly and keep the product and packaging available for inspection so that we can assess the matter.
Warranty and Product Condition
Any warranty, condition, or guarantee that applies to a product you purchase from us will be provided in writing with your order or in the applicable policy we publish. Product condition descriptions are not warranties, and they do not extend or replace any warranty terms that apply to your purchase.
Nothing in these Terms excludes or limits any right you may have under applicable consumer protection law that cannot lawfully be excluded or limited.
Customer Responsibilities
To help your order go smoothly, you agree to:
- Provide accurate and complete contact, billing, and delivery information, and update it promptly if it changes.
- Confirm the product specification, condition grade, and configuration you require before the order is finalized.
- Ensure that the delivery location is accessible and suitable for the delivery vehicle and equipment required, and that someone authorized to receive the container is present.
- Obtain any permissions, approvals, or site authorizations needed at the delivery location.
- Inspect the product at delivery and report any visible damage or discrepancy promptly.
- Comply with all laws and regulations that apply to your purchase, possession, placement, and use of the product.
Intellectual Property
All content on our website, including text, product descriptions, photographs, graphics, logos, and the design and arrangement of the site, is owned by us or used by us with permission. It is protected by applicable intellectual property laws.
You may view, download, and print pages from our website for the purpose of considering or managing a purchase from us. You may not reproduce, republish, distribute, sell, or otherwise use our content for commercial purposes without our prior written permission.
User Content and Reviews
If you submit a review, comment, photograph, or other content to us or to our website, you confirm that you own or have the right to share that content and that it does not infringe anyone else’s rights or contain unlawful, misleading, or offensive material. You grant us a non-exclusive, royalty-free right to use, reproduce, and display that content in connection with our business, including on our website and in our marketing materials.
We may review, edit, or remove user content at our discretion, including content we consider inaccurate, inappropriate, or inconsistent with these Terms. We are not obligated to publish any content you submit.
Third-Party Services and Links
Our website may refer to or link to third-party websites, payment services, carriers, and other providers. We do not control those third parties and are not responsible for their content, services, or practices. Any dealings you have with a third party are between you and that third party, and their own terms and policies will apply.
Disclaimers
We provide our website and its content on an “as available” basis. While we work to keep our website accurate, current, and available, we do not guarantee that it will always be uninterrupted, error-free, or free of harmful components, or that the information on it is complete or up to date in every respect.
Product information on our website is provided for general guidance. The specification, condition, and configuration that apply to your purchase are those confirmed in your order documentation, and you should rely on that documentation rather than on general website content where the two differ.
Nothing in this section is intended to exclude or limit any warranty or right that we expressly provide to you in writing or that cannot lawfully be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or punitive losses, or for lost profits, lost business, or loss of opportunity, arising out of or in connection with your use of our website or your purchase of our products.
To the fullest extent permitted by applicable law, our total liability arising out of or in connection with a product purchase is limited to the amount you paid us for that product. Nothing in these Terms limits any liability that cannot lawfully be limited, including liability for death or personal injury caused by our negligence, or for fraud.
Termination
We may suspend, restrict, or terminate your access to our website, and may decline to process further orders, if we reasonably believe you have breached these Terms, misused our website, engaged in fraudulent or unlawful activity, or acted in a way that creates risk for us, our customers, or third parties. Provisions of these Terms that by their nature should continue to apply after termination will do so, including provisions relating to intellectual property, disclaimers, and limitation of liability.
Force Majeure
We are not responsible for any delay or failure to perform that results from events beyond our reasonable control. These may include natural disasters, severe weather, flooding, fire, war, civil unrest, labor disputes, supplier or carrier failures, transportation disruptions, shortages, government action, or failures of utilities, communications, or information systems. Where such an event affects your order, we will contact you to discuss available options.
Governing Law and Dispute Resolution
These Terms are intended to be read together with the laws that apply to your transaction and to our business operations in the United States. If a dispute arises between us, we ask that you contact us first so that we have an opportunity to resolve the matter directly.
If we cannot resolve a dispute informally, it will be handled by a court of competent jurisdiction. Nothing in this section prevents you from exercising any right you may have to bring a claim in a court that has jurisdiction over the matter, or from contacting a consumer protection or regulatory body where applicable.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, our products, or applicable requirements. When we make changes, we will post the revised version on this page. The version in effect at the time you place an order governs that order. We encourage you to review this page periodically.
Contact Us
If you have questions about these Terms and Conditions, need clarification about an order, or wish to raise a concern, please contact us at:
Email: info [at] oaklinecontainers [dot] com
You may also reach us through the contact options available on oaklinecontainers.com. We will do our best to respond promptly and to resolve any issue fairly.
